Privacy Policy
The Grass Company respect your privacy and are committed to protecting it. The Grass Company provides this Privacy Statement to inform you of The Grass Company Privacy policy and practices and of the choices you can make about the way your information is collected online and how that information is used. The Grass Company have structured their web sites so that, in general, you can visit The Grass Company on the Web without identifying yourself or revealing any personal information. We make this notice readily available on The Grass Company home page and at the bottom of every The Grass Company web page.
1. Sites covered by this Privacy Statement
This privacy statement applies to all The Grass Company owned web sites and domains.
1.1. Links to non-The Grass Company web sites
The Grass Company web site may provide links to third-party web sites for your convenience and information. If you access those links, you will leave the The Grass Company web site. The Grass Company do not control those sites or their privacy practices, which may differ from The Grass Company. The Grass Company do not endorse or make any representations about third-party web sites. The personal data you choose to give to unrelated third parties is not covered by the The Grass Company Privacy Statement. The Grass Company encourage you to review the privacy policy of any company before submitting your personal information. Some third-party companies may choose to share their personal data with The Grass Company; that sharing is governed by that third-party company's privacy policy.
2. Types of information The Grass Company collect
This Privacy Statement covers personal information and non-personal data collection. Personal information is information that is associated with your name or personal identity. The Grass Company uses personal information to understand better your needs and interests and to provide you with better service. Once you choose to provide The Grass Company with personal information, you can be assured it will be used only to support your customer relationship with The Grass Company. The Grass Company take seriously the trust you place in us. The Grass Company will not sell, rent or lease your personal information to others. The Grass Company may also ask you to provide us with information regarding your personal or professional interests, demographics, and experiences with our products or services. Providing this additional information is optional.
3. Children's privacy
The Grass Company is committed to protecting the privacy needs of children and we encourage parents and guardians to take an active role in their children's online activities and interests. The Grass Company does not knowingly collect information from children under the age of 13 and The Grass Company does not target its web sites to children under 13.
4. How we use your information
The Grass Company uses your personal information to provide you with services and to help us better understand your needs and interests. Specifically, we use your information to help you complete a transaction or order, to communicate with you, to provide service and support, to update you on services and benefits, to personalize promotional offers and to personalize some The Grass Company web sites Occasionally we may also use your information to contact you for market research regarding The Grass Company products or services. We will give you the opportunity to choose your privacy preferences regarding such communications (see section 7, Your privacy preferences and opting out). Personal data collected online may also be combined with information you provide The Grass Company through other sources such as public events such as trade shows or seminars. Non-personal data is aggregated for reporting about The Grass Company web site. usability, performance and effectiveness. It is used to improve the customer experience, usability and site content.
5. Who we share your information with
The Grass Company will not sell, rent or lease your personal information to others. The Grass Company will not share your personal information with third parties except in responding to your requests for products or services. Your permission will be requested when you submit your information. The Grass Company shares customer information across The Grass Company owned business entities and companies working on our behalf, but only as described above in How we use your information. The Grass Company contracts with third-party service providers and suppliers to deliver complete products, services and customer solutions described in How we use your information. Suppliers and service providers are required to keep confidential the information received on behalf of The Grass Company and may not use it for any purpose other than to carry out the services they are performing for The Grass Company. These service providers may change or we may contract with additional service providers to better accommodate our customers. The Grass Company will not share personal information with any other third parties without your permission, unless required by law enforcement action, court order, or local law. The Grass Company or its related entities could merge with or be acquired by another business entity or some or all of their respective assets could be acquired. If such a combination or acquisition occurs, The Grass Company will make every reasonable effort to notify you in the event we share with the merging or acquiring entity some or all of your personal information to continue serving you.
6. Your choices
The Grass Company gives you the choice of receiving a variety of information that complements our products and services. You can subscribe to receive certain product- and service-specific information and The Grass Company-wide marketing communications. The Grass Company-wide communications may include new product information, special offers, or an invitation to participate in market research. We give you a choice regarding delivery of The Grass Company-wide communications by postal mail, e-mail and telephone. Please refer to section 7 for further instructions. We will make every effort to honour your preferences. This option does not apply to communications for the purpose of administering order completion, contracts, support, product safety warnings or updates.
7. Your privacy preferences and opting out
For non-subscription services The Grass Company will not use your personal information for a different purpose than the one stated when you provided your data. Examples of unrelated uses include sending communications about special offers, product information, and marketing messages. You can, however, choose to receive these types of non-subscription communications by registering for them Subscription services To opt-out of receiving communications you have expressly requested (such as e-mail newsletters, software updates, etc.), use any of the following methods: Select the e-mail opt-out or unsubscribe link, or follow the opt-out instructions included in each subscription communication Return to the Web page(s) where you originally registered your preferences and follow the opt-out instructions
8. Your information and third-party companies
Certain The Grass Company services are linked with those from unrelated third-party companies, some which offer you the option to share with both The Grass Company and the third party personal data you provide. Examples include the ability to register software products from multiple vendors from a single The Grass Company web page, to request communications from The Grass Company marketing or solution partners, or to enable order completion through a reseller. We will not share your personal information with those third-party companies unless you make that choice.
9. Access to and accuracy of your information
The Grass Company strives to keep your personal information accurate. We have implemented technology, management processes and policies to maintain customer data accuracy. We will provide you with access to your information, including making reasonable effort to provide you with online access and the opportunity to change your information. To protect your privacy and security, we will also take reasonable steps to verify your identity, such as a password and user ID, before granting access to your data. Certain areas of The Grass Company web sites may limit access to specific individuals through the use of passwords and other personal identifiers.
10. Keeping your information secure
The Grass Company is committed to protecting the information you provide us. To prevent unauthorized access or disclosure, to maintain data accuracy, and to ensure the appropriate use of the information, The Grass Company has in place appropriate physical and managerial procedures to safeguard the information we collect.
11. Changes to this Statement
If there are updates to the terms of The Grass Company Online Privacy Statement, we will post those changes and update the revision date in this document, so you will always know what information we collect online, how we use it, and what choices you have. For material changes to this Statement, The Grass Company will provide notification to affected customers.
12. Contacting us
We value your opinions. If you have comments or questions about our privacy policy, please send them to The Grass Company Privacy Office.
